We’re sorry to hear you’re considering leaving V4 Consumer, and we’re here to help with the process. Whether you need to cancel due to moving, dissatisfaction, or other reasons, here’s how to proceed:
How to Cancel
If something has gone wrong and led you to consider cancelling, we’d appreciate the opportunity to make things right. Please reach out to us via chat or submit a request so we can discuss how we can assist you with the next steps. If you still wish to proceed, we can guide you through the cancellation process.
Cancellation Fees
Please be aware that if you’re cancelling within your contract period, there may be a cancellation fee. The fee is calculated on a per enlisted service at an account level, with the maximum fee levied as £358.50.