We’re genuinely sorry to learn that your experience with V4 Consumer has not lived up to your expectations, and we are dedicated to addressing your concerns. If you wish to file a complaint, here’s what you need to do:
Step 1: Gather Relevant Information Before submitting a complaint, it’s beneficial to compile all pertinent information related to your issue. This should include:
Date and time of the incident
Specifics of the product or service involved
Names of any V4 team members involved
Supporting documents (such as emails, bills)
Records of any previous attempts to resolve the matter
Having this information at hand will help make your complaint clear and detailed, facilitating a quicker resolution.