Why Won’t My Arlo Camera Record: Arlo cameras are popular for their convenience and ability to provide a sense of security for homes and businesses. However, encountering issues with your Arlo camera not recording can be frustrating. There can be several reasons behind this problem, ranging from simple user error to more complex technical issues.
Why Won’t My Arlo Camera Record? Tips and Solutions
In this article, we will explore some common factors that may prevent your Arlo camera from recording and provide troubleshooting tips and solutions to help you resolve the issue.
Insufficient Power Supply:
Why Won’t My Arlo Camera Record: One of the primary reasons your Arlo camera may not be recording is a lack of power. Ensure that your camera is properly connected to a reliable power source. If you are using a wire-free Arlo camera, check the battery level to ensure it is not drained. Recharge or replace the batteries if needed. For wired cameras, ensure that the power cable is securely connected.
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Weak or Unstable Internet Connection:
Why Won’t My Arlo Camera Record: A stable internet connection is crucial for Arlo cameras to function properly. If your camera is not recording, check the Wi-Fi signal strength in the area where the camera is installed. Weak or intermittent Wi-Fi signals can disrupt the camera’s ability to transmit data to the cloud. Consider moving the camera closer to the Wi-Fi router or installing a Wi-Fi range extender to improve signal strength.
Incorrect Camera Modes and Settings:
Why Won’t My Arlo Camera Record: Make sure your Arlo camera is set to the appropriate recording mode and settings. The camera may not be recording due to incorrect configurations. Check the camera’s mode settings, such as motion detection or continuous recording, and ensure they are properly configured according to your preferences. Verify that the motion detection sensitivity is appropriately adjusted to avoid false triggers or missed events.
Storage Space Limitations:
Why Won’t My Arlo Camera Record: If your Arlo camera is not recording, it could be due to limited storage space. Arlo cameras typically store recorded footage in the cloud, and the amount of available storage depends on your subscription plan. If your storage capacity is full, older footage may be automatically deleted to make room for new recordings. Consider upgrading your subscription plan or manually deleting unnecessary footage to free up storage space.
Firmware or Software Issues:
Why Won’t My Arlo Camera Record: Occasionally, firmware or software glitches can impact the functionality of your Arlo camera. Ensure that your camera’s firmware is up to date by checking for any available updates through the Arlo mobile app or web portal. Keeping the firmware and app software updated can help resolve any known issues and improve overall camera performance.
Physical Obstructions or Placement:
Physical obstructions or improper camera placement can interfere with the camera’s field of view, hindering its ability to detect motion or record events effectively. Check for any objects, plants, or structures that may obstruct the camera’s line of sight. Ensure that the camera is positioned correctly to capture the desired area and adjust the camera angle if necessary.
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Resetting and Reinstalling the Camera:
Why Won’t My Arlo Camera Record: If all else fails, performing a reset on your Arlo camera and reinstalling it can sometimes resolve persistent recording issues. Refer to the manufacturer’s instructions or online resources for the specific steps to reset and reinstall your Arlo camera. Note that this process may erase any custom settings, so be prepared to reconfigure the camera after the reset.
Remember, if you continue to experience difficulties with your Arlo camera not recording after troubleshooting, it may be beneficial to reach out to Arlo’s customer support for further assistance. They can provide additional guidance and solutions tailored to your specific situation.
Check Camera Placement Range:
Why Won’t My Arlo Camera Record: Each Arlo camera model has a specified range within which it can effectively detect motion and record events. Make sure your camera is within the recommended range for optimal performance. If the camera is placed too far away from the activity you want to monitor, it may not trigger recordings accurately.
Verify Arlo Smart Subscription Status:
Why Won’t My Arlo Camera Record: If you have an Arlo Smart subscription, ensure that your subscription is active and up to date. Arlo Smart offers advanced features like person detection and package detection, which can enhance the accuracy of recordings. If your subscription has expired or lapsed, it may affect the camera’s recording capabilities.
Check Scheduled Modes:
Arlo cameras allow you to set schedules for specific modes, such as arming or disarming the camera at specific times. Ensure that the scheduled mode is correctly configured to align with your intended recording preferences. It’s possible that the camera is not recording because it is currently in a disarmed state as per the scheduled mode.
Assess Network Bandwidth:
Why Won’t My Arlo Camera Record: If you have multiple devices connected to your Wi-Fi network, it’s important to consider the overall network bandwidth. Insufficient bandwidth can impact the camera’s ability to transmit recorded footage to the cloud. Try disconnecting or limiting the usage of other devices to see if it improves the camera’s recording functionality.
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Contact Arlo Support:
If you have exhausted all troubleshooting steps and your Arlo camera still doesn’t record, it’s advisable to contact Arlo’s customer support for further assistance. They have dedicated technical experts who can provide specific guidance tailored to your camera model and help you resolve the issue effectively.
In conclusion, when facing the issue of an Arlo camera not recording, it’s important to check the power supply, internet connection, camera modes and settings, storage space, firmware/software updates, physical obstructions, and consider performing a reset if necessary. By following these troubleshooting tips and solutions, you can increase the likelihood of resolving the problem and enjoy uninterrupted recording functionality with your Arlo camera.
Remember, every Arlo camera model may have slightly different features and troubleshooting steps, so referring to the user manual or Arlo’s official support resources can provide additional insights specific to your camera model.
Why Won’t My Arlo Camera Record: By following these additional troubleshooting tips and seeking appropriate support, you can increase the chances of identifying and resolving the root cause of your Arlo camera not recording, ensuring you have a reliable and functional security solution in place.